Personal Information: Koinz collects some of your identifying information in connection with the Service, depending on how you use the Service. When you create a Koinz User Account through a Koinz App, pay viaKoinz, engage in a Program, submit content to Koinz, complete a survey, send us feedback, request information about the Service, sign up for special offers from third parties, Koinz may collect information from you, which could include the following (collectively, "Personal Information"):
● first and last name
● mailing address
● email address
● User picture
● Telephone/ /Mobile number
● date of birth
● Location in case of the ordering
● dietary preferences
● merchant transaction and Program data (including the amount, date, and location of the transaction, the amount of points earned and redeemed, and the identity and amount of items purchased), and
● non-Financial Information related to your payment instruments, such as expiration date.
You do not have to provide Personal Information to Koinz, but you may not be able to take advantage of all features of the Service if you do not.
Financial Information: In order to use the Service and the Koinz platform to initiate Koinz transactions at partner merchants, you will need to link a payment instrument, such as a debit or credit card account number, to your Koinz User Account ("Financial Information"). Koinz will only collect Financial Information from Users using a secure, transparent pass through to our third-party data vault and payment gateway provider (Paytaps), and Koinz will never store your Financial Information itself. Koinz and its providers maintain compliance with all laws and rules protecting the privacy of your financial information, including the Payment Card Industry Data Security Standard (PCI-DSS).
Web/Mobile Tracking Information: Koinz and its third-party service providers may use web and/or mobile tracking technologies, such as cookies, beacons, pixel tags and clear GIFs, to collect data related to usage of the Service, the Programs, and web and email marketing conducted by or on behalf of Koinz. Such data may include:
● the address of the websites you visited before and after you visited the Service,
● the type of browser you are using,
● your Internet Protocol (IP) address,
● what pages in the Service you visit and what links you clicked on,
● the identification for advertising associated with your iOS or Android device, and
● identifiers of beacons communicated to a Koinz App.
In order to collect Web/Mobile Tracking Information and to make your use of the Service more efficient, we may store cookies on your device. Koinz and third party contractors engaged to provide services on behalf of Koinz ("Contractors") may also use web tracking technologies that are placed in web pages on the Service or in email communications to collect information about actions that users take when they interact with the Service or such email communications. Web Tracking Information is not correlated by Koinz to individual users. Mobile Tracking information may be correlated to individual Users. Some Web Tracking Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Service, but this may affect the performance of the Service.
How Does Koinz Use and Share Your Information?
All companies need to share users personal information to run their everyday business. In this section, we explain the reasons that companies can share their customers' personal information; the reasons Koinz chooses to share information; and whether you can limit this sharing.
Personal Information: Koinz will use and store your Personal Information to deliver the Koinz Service to you (including charges, receipts, rewards tracking and notifications, and system notifications); to market customer rewards to you; to improve our products and services; to create a digital wallet to allow users and merchants to store, and manage the online shopping information, such as visit data, branch name, visit receipt and total earned points for marketing and promotional SMS services; to investigate (and remedy) fraudulent or allegedly fraudulent activity; and to perform aggregated data analysis. Additionally, any Personal Information that we collect via Facebook will be used for open graph posts.
Koinz does not sell or rent its mailing and phone numbers list,. Koinz will disclose your Personal Information to third parties in the following limited circumstances:
● When you use the Koinz Service at a Merchant, Koinz may disclose your Personal Information and the transaction details (location, amount) to the associated Merchant to aid in the utilization process and loyalty program tracking;
● Koinz will permit access to your Personal Information by a Merchant or third-party that you specifically authorize to access your information, either by granting a party's express request for permissions in a Koinz App, or by giving your phone number to the cashier at the first transaction, or by downloading and logging into a Koinz app with your Koinz credentials, which grants to the Merchant providing the Koinz App permission to access your Personal Information, including the email address/phone number you use to log in, and your transaction history.
Financial Information: Koinz will only ever use your Financial Information for the purpose of submitting an authorized charge to your payment instrument, in accordance with Koinz’s User Terms. Financial Information is never provided to Koinz in unencrypted form, or stored by Koinz. Your Financial Information is never disclosed to third parties, including Koinz Merchants, other than Koinz’s data vault and payment gateway provider (Paytaps).
Aggregate Information: Koinz may also use Personal Information to create aggregated data for analytical purposes. This statistical information does not contain any individual identifying information or contact information and is used to understand our customer base as a whole and to better serve our market. Koinz reserves the right to share such aggregated, non-identifiable data with 3rd parties.
Web/Mobile Tracking Information: Koinz uses Web and Mobile Tracking Information to administer the Service (including to deliver notifications to users), to understand how well our Service is working, and to develop aggregate, statistical information on usage of the Services. Koinz may disclose Web and/or Mobile Tracking Information, without individual identifying Personal Information (or with such information if you have specifically authorized the disclosure of Personal Information to that party), to third party advertisers and advertising agencies, Merchants, third party Koinz App providers, and Contractors, in order for Koinz and such third parties to analyze the performance of the Services and the behavior of users, to operate and improve the Service.
Security: We use reasonable security precautions to protect the security and integrity of your Personal Information in accordance with this Policy and all applicable laws. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at email@example.com